Frequently Asked Questions

We requested the minimum permissions needed via Facebook Login to fetch your active ad accounts. We only scan the ads you select. We never edit your ads, modify your budget, or share your data with third parties. Your access tokens are secured using Fernet (AES-128) Encryption.

Yes. We use the official Meta Graph API and comply with all their strict policies. Our app has passed the Meta App Review process. We use appsecret_proof to sign all requests, ensuring no one can impersonate our server.

Our system checks purely for 404 Not Found and 503 Service Unavailable errors – the clear indicators of a broken destination. Just like antibacterial products kill 99.9% of germs, we catch the vast majority of critical issues. However, specific server configurations (like sophisticated bot protection on your landing page) might occasionally yield a false positive. We prioritize avoiding false alarms over flagging minor temporary glitches.

You will immediately receive an email notification with the details (Ad Name, Campaign, Campaign ID). You can then log in to your Dashboard to see the full report and turn off the problematic ad in Ads Manager.

Absolutely. You can cancel your subscription directly from your Dashboard settings. Your access will remain active until the end of the billing period.

Our smart filter focuses on ads that are currently Active. Even if you paused an ad recently, it might still have attracted traffic just before pausing. We alert you because users might still be clicking on it (unlikely, but possible during propagation), and to ensure your historical data remains clean.

Global checks run automatically once every 24 hours. This frequency balances API limits with the need for timely alerts. Users on PRO and AGENCY plans can also trigger a "Manual Check" from your dashboard at any time if you've just launched a critical campaign.

Yes, absolutely. We use Lemon Squeezy as our Merchant of Record. They handle all payment processing, tax compliance, and invoicing. We never see or store your credit card details on our servers.

As this is a digital SaaS product with immediate access to server resources and data, all sales are final and non-refundable. You can cancel your subscription at any time. We recommend starting with the Free Tier.

Upgrades: Happen immediately. You will be charged the prorated difference and gain instant access to higher limits.
Downgrades: Are scheduled for the end of your current billing cycle. You retain your current plan's limits until the period you paid for expires.